Vinted Shoppers Share Frustration Regarding Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The company said the updated approach better aligns with similar services.
It has advised users to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Measurement Approach Updates
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
Member Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
